Consultation
Platform Integration Engagement
A flagship consulting engagement that maps, sequences, and steadies connections between your e-commerce platform and the systems that fulfil, charge, and reconcile orders.
Who this is for
Retail and wholesale merchants running a live or soon-to-launch e-commerce storefront who must connect it to warehouse systems, carriers, payment processors, or finance tools without freezing order intake.
Result you can expect
A documented integration map, agreed acceptance criteria for order and stock flows, and a sequenced delivery plan that your developers, agency, or our paired sessions can execute. You leave with fewer unknown hand-offs between catalogue, cart, payment capture, and fulfilment.
What is included
- Discovery workshops covering catalogue structure, order states, refunds, and stock ownership
- Written interface inventory (events, APIs, file drops, webhooks) with owners named
- Risk register focused on checkout failure modes, duplicate orders, and inventory drift
- Two to four working sessions with your technical contacts during build
- Acceptance checklist for UAT and a cutover rehearsal outline
- Final handover note suitable for auditors or new staff
What is excluded
- Ongoing application hosting or retainer development unless separately agreed
- Marketplace account management or paid media
- Legal drafting of supplier contracts
- Replacement of your incumbent agency without a clear handover brief
Provider
Engagements are led by Desktop Maple Development Advisory advisors in Perth, with remote sessions scheduled in Australian business hours. We bring programming consulting experience specific to e-commerce platform integration and customisation — not generic “digital transformation” theatre.
Process
- Scoping call — platforms, partners, and hard dates
- Discovery — current order path and failure points
- Map & plan — interfaces, sequence, and fee confirmation
- Oversight / paired sessions — build guidance against the map
- Acceptance & cutover note — what “done” looks like on a trading day
Duration & delivery
Most engagements run three to six weeks. Complex multi-warehouse or multi-currency setups may need longer; we say so before work starts. Delivery is primarily remote, with optional on-site days at Office 9, 42 Example Road, Perth WA 0000 when whiteboarding helps.
Preparation we need from you
Admin access or recorded walkthroughs of the storefront admin, sample order exports, and introductions to warehouse or payment contacts. Without those, discovery stalls — we will pause rather than invent assumptions.
Constraints
We do not bypass your change-control process. Production changes require your named approver. Peak trading freezes may shift the calendar; we plan around them rather than forcing risky releases.
Pricing basis
Quoted as a fixed fee after discovery inputs are clear. Starting point for a single-platform, two-system integration is outlined on our Fees page. Additional systems, custom middleware, or extended go-live cover are priced separately.
Next step
Request a scoping call with your platform names, the systems that must connect, and the date orders must flow on the new path.
Ready to scope this engagement?
Tell us which platforms and partners must connect. We’ll reply with availability and a fee outline.